The news that technicians and managers at Volkswagen reached last Thursday was alarming. "For compliance reasons," it said in bright red letters, the delivery of the new Golf 8 to the customers was "blocked", and "immediately".
"Compliance" stands for compliance with rules and laws, andhas obviously violated it. During internal tests, it was noticed that the digital emergency assistant was not working in several vehicles. That means: If you have an accident with a Golf 8 and press the red button, you may be waiting in vain for the emergency doctor and fire service. This is more than just a technical problem. Since spring 2018, an EU regulation has made the so-called eCall mandatory.
The crisis teams immediately took action at the Wolfsburg headquarters. After all, the Golf is not just any vehicle for the world's largest car manufacturer, but the flagship and bestseller of the entire fleet. The new model only came on the market in December, its success is crucial for Volkswagen's future. The income from the Golf 8 sales is intended to help finance the company's change to an electric car provider.